About the QA Mark

Quality Assurance Mark for Health and Wellbeing in the VCSE Sector

The Quality Assurance (QA) mark is a locally developed initiative supported by the Community and Voluntary Service Infrastructure organisations in Teignbridge, South Hams and Torbay. The Scheme is endorsed by Torbay and South Devon NHS Foundation Trust.

Open to voluntary, community and social enterprise (VCSE) organisations who provide support, services and activities to improve the health and wellbeing of people in our communities.

This VCSE sector is diverse; including national and local charities, local organisations, and support groups often managed by volunteers. For this reason, the quality scheme has been designed to reflect the range of organisations and the services on offer.

This scheme provides the opportunity to describe how your services are delivered and the relevant policies and practices that your organisation applies to ensure safe, caring, effective, and responsive services. The list (right) illustrates just some of the many types of activities and services offered by the voluntary, community and social enterprise groups and organisations.

Who are we?

The scheme has been developed by the infrastructure support charities who provide support services for the voluntary, community and social enterprise sector (VCSE) operating in Teignbridge, South Hams and Torbay.

Funding was secured from the Torbay and South Devon NHS Foundation Trust to cover the start-up costs for the Quality Mark as part of the Trust’s commitment to engage with the VCSE sector and to develop ways to work more collaboratively to improve health and wellbeing of residents.

Teignbridge CVS is hosting the Quality Mark administration. The organisation currently operates an Accredited Training Centre and holds the PQASSO Level 1 – Accrediting Quality in the Voluntary Sector award.